Mega Sale

All verified and fully paid apparel orders will undergo internal review, product sorting, quality inspection and protective packaging within 1 to 7 business days, excluding weekends and official public holidays in New Zealand. During peak shopping seasons or periods of increased order volume, standard processing timelines may be moderately extended. Our team will proactively notify customers of any notable or prolonged dispatch delays to ensure full transparency.

Logistics fees are calculated individually for each order based on package weight, size specifications and final delivery destination. All applicable shipping costs will be clearly displayed and confirmed during the checkout process prior to payment completion. Our standard shipping service for all clothing goods features an estimated delivery cycle of approximately 15 business days after warehouse dispatch. All delivery timelines serve as reference values only and are not guaranteed, as they may be impacted by courier operational delays, cross-border customs clearance procedures, extreme weather events, regional logistical limitations and public holiday schedules worldwide.

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We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at support@theunissemode.shop. Please note that returns will need to be sent to the following address: 24 Arthur Street, Ellerslie, Auckland, Auckland 1051, New Zealand
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at support@theunissemode.shop. 

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